The 5 steps to create an employee handbook for your cleaning business 1. Training employees on cleaning policies and procedures is crucial to the cleaning programs success. However, any field of profession where inflammable objects, electronic appliances and vehicular transport are involved, formulating a concrete safety policy becomes a necessity. Cleaning policies, cleaning company policy a cleaning service. This sample table of contents also covers pay, performance expectations, and legal issues. An employee handbook can be a valuable asset because it can clarify employers expectationsand also provide protection for both employees and their organizations. Floor cleaning procedures for slip, trip, and fall prevention. Employers use it to familiarize employees with their policies.
Clean up any spills on cooler or freezer shelves with singleuse paper towels and warm soapy water. Our safeguarding policy is given to all staff who may have access to children or vulnerable adults during their work, and forms part of the companys specific. The information contained in the employee handbook is to familiarise you with our policies and. We strongly recommend that employers put in place internal procedures to ensure that company policies and procedures which are promised in the employee handbook are. If, due to the unique nature of your home, your service providers are unable to complete your cleaning within the amount of time requested, we may call you to ask for authorization to spend more time cleaning your home. An outline keeps your handbook from becoming a random collection of thoughts about the company. Keep all aisles, stairways, passageways, exits and access ways to buildings free from obstructions at all times. Nb please remember this is a generic document that has been formatted for universal use. Commercial cleaning best practices handbook dcs global.
Check all areas to ensure proper drainage is in place. Rinse with clear water and dry with single use paper towels. Our main goal is to make sure we keep your home or business totally clean and free hassle free. Used in conjunction with the employee handbook, your employees will know what is expected of them and how to perform their duties in order to stay in compliance with company policies and cleaning procedures. Developing company policies and procedures does not have to be a difficult task requiring expertise in subjects that you are not as skilled at or you dont have time for writing, company politics, or an understanding of business process design. Cleaning company policy manual and employee handbook ms word download. It is your responsibility to read the new pages carefully, file these revisions, and keep your book up to date.
Minor failure to observe company policies or procedures. Since the distribution of our new cleaning staff company handbook last year, we thought wed make our previous edition absolutely free of charge. Make important procedures such as firstaid and emergency exits clearly visible. Looking for sample company policies and procedures. Cleaning company policy manual and employee handbook.
Download easily editable ms word policy and procedures template files customize them for your company. Employee handbook policies for custodians and cleaning industry. We at quality cleaning maid to order strive to offer our clients the best value for their cleaning dollar in comparison to our competitors while in turn offering our staff above average pay. Welcome to lawrences cleaning services limited lcs. This includes cleaning of litter boxes and dog kennels. Excessive talking beyond cleaning instructions prevents us from being 100% focused. A good employee handbook protects both you and your staff from misunderstandings down the road. The following information presents key points that should be included in your policies and procedures. In doing so, we need to work freely and without distractions. Sample sanitation and cleaning procedures user guide. But that doesnt mean they have to put everyone to sleep.
A standard operating procedure sop is an instructional guide specific to your companys operations. For a very small investment, you can quickly create your own policy manual employee handbook. Lcs provides a total cleaning management service, specialising in contract. Right after ordering youll receive an email with a. As programs, policies and procedures change, you will receive page revisions for this handbook. These policies, procedures, and checklists successfully recognize the limit between providing employees proper guidance for appropriate behavior at work and draw a line between that and employee lives outside of the workplace. They explained just how important a company handbook is to a small business.
To decrease the risk of injury to employees we are unable to move heavy objects, flip mattresses, etc. Clean up your untidiness or carelessness could cause injury to someone else. The cleaning procedures manual is a comprehensive how to guide for your cleaning employees. Therefore please ensure that you read and understand the contents of the handbook as soon as possible. The purpose of this sample is to share some topics and general information to include in an employee manual. Cleaning company policy manual and employee handbook for. Our company policies quality cleaning maid to order. Disciplinary procedure policy domestic cleaners service. A companys policies give employees an immediate sense of what the company stands for its values, business ethics and personality. These employee handbooks ensure your workers are trained to duplicate your.
Having written and standardized operating procedures manual for your residential cleaning business means your business can keep moving along with or without you. Due to vacation, illness or departure from the company, maidpro may occasionally provide a replacement cleaning pro. Sop policies and procedures manual templates bizmanualz. Employers should develop a policy outlining the companys plan to deal with an outbreak amongst its workforce and develop and implement clear and concise procedures for. Employees must be aware of overall housekeeping procedures as well as specific cleaning procedures for highhazard areas.
Remove all grease and water spills from traffic areas immediately. Provide the employee with a copy of safety rules and procedures and discuss any questions or particular items of interest with the employee accident reporting, hazard reporting, etc. Here are basic principles and policies you will want to make sure to include in your employee handbook for your custodians. Texoma cleaning has placed our policies on this page just in case you may have some questions. Service agreements as well as workplace policies and procedures, how to. Our goal is to exceed your expectations for professional cleaning services in va, md, dc and surrounding areas. Discipline and company violations written counselingincident report terminations termination statement.
It is important for us to have access to every area of your home that we will be cleaning. You can find various templates online that make sure you cover all the important points. Your training will include the quality operating procedures relating to your job role and you must always adhere to these procedures. Discuss your accident prevention plan with the employee. The company reserves the right to add, change, or delete benefit programs, policies and procedures at any time. Sample human resources policies for employee management.
However, as the owner of a cleaning service business, this 10% that deals with creating an employee handbook will be of monumental importance to you. Jun 21, 2017 save time with this prefilled employee handbook template. Employee handbooks should explain your culture and policies in a simple, nonlegalese way. Employee handbooks for your house cleaning business. Respecting this, evergreen janitorial services, inc. Recognizing and rewarding correct behavior is a great motivator for employees. Sep, 2017 our professionally written cleaning company policies and procedures manuals are easy to comprehend and very thorough. Includes a compliance agreement to be signed and kept in each employee file. Building employee engagement and retention starts from their first day at the office, when you introduce them to your companys culture through sharing the companys policies and procedures.
This is done through an employee handbook and a guide on your companys standard operating procedures. Consider the following factors when providing training. Simply save it to your computer, edit the text with your company information, print it out, and put it into a 3ring binder for ease of use. Failure to comply with these policies may result in disciplinary actions.
The company prefers that discipline be voluntary and selfimposed and in the great majority of cases this is how. Learn more about business policies, procedures and processes on the business queensland website. Save time with this prefilled employee handbook template. Ultimately, they can shield your company from lawsuits. Before you can even begin to conceive the idea of creating an employee handbook, you need to first be aware of what this handbook really is and what kind of an impact it leaves on your business. The information contained in the employee handbook is to familiarise you with our. Take the time to read it through thoroughly as not all clauses, appendixes etc will apply to you. What to put in an employee handbook is a question every cleaning business owner asks. Default text you can edit with your house cleaning business policies and procedures.
Developing workplace policies and procedures to combat. Before we think about commercial cleaning training documents, lets start with setting the groundwork. When the employee handbook is used in conjunction with the cleaning procedures manual, your employees will know exactly what is expected of them and how to perform their duties in order to stay in compliance. Richard payant, coauthor of the facility management handbook, asked for a copy of the departments policies and procedures. The cleaning service business is not often seen as the kind of work where employees are vulnerable to injury. Use sop best practices to save hundreds of hours researching polices and writing procedures. The company operates a quality management system, which is third party registered. This cleaning company policy manual and employee handbook for residential cleaning companies ms word download is a written manual that contains guidelines and policies for your company. The cleaning business employee handbook is a complete guide to your house cleaning company policies. Employee handbook policies for custodians and cleaning.
If an employee feels that their personal safety is in danger, and the employee must leave the job site, the client is still responsible for the full cost of the job. Blinds must be at least 2, we do not service mini blinds. This is a quick blog on putting together a sample commercial cleaning employee manual or handbook, this can be used for janitorial, carpet cleaning and commercial cleaning services. Creating an employee handbook for a cleaning business. Here are the policies, procedures, benefits, expectations of the employment relationship, professional behavioral expectations, and more that are often found in an employee handbook. As a cleaning business owner, you need to protect your business from legal action. An employee handbook template should not be a substitute for an employment contract, however in some circumstances employer policies and procedures may form part of the contract. We are unable to clean up vomit, blood, urine or excrement. It is emphatically recommended that all of your key personnel take the servesafe course sponsored by the national restaurant association. If an employee feels that their personal safety is in danger, and the employee must leave the job site. Employee handbook wettons cleaning services limited. How to create a procedures manual for your residential. The cleaning company policy manual and employee handbook is a downloadable program in microsoft word format.
Take a look to see the recommended sample policies that dont sap employee spirits and steal their lives and private time. If your company employs people who generally work on your clients premises. Your employee handbook has your policies and should inspire your. These documents cover things like your business cleaning processes, company policies, and employee conduct. Help them to understand them and why they are important. Standard operating procedures sop policies and procedures manual templates save time. Disciplinary procedure whilst the company does not wish to impose unreasonable rules of conduct on its employees, certain standards of behaviour are necessary to maintain good employment relations and discipline in the interest of all employees. Dont keep rewards strictly for meeting goals or going the extra mileif you really want to see appreciation, reward employees simply. The following housekeeping safety procedures apply. The information contained in the employee handbook is to familiarise you with our policies and the way lcs operates, and is included as part of your terms and conditions of employment.
Policies and procedures helps us communicate to you the things we believe are important to our business. This covers the employees injuries and protects you. Educate staff on procedures that are specific to a certain role. Key methods of business operation are detailed in the operating procedures contained within this quality management system. Dont jeopardize your cleaning business what can go wrong will go wrong when you put untrained workers into your client homes. Please use these samples as guides for developing the policies and. Provide training on any specific hazards of the employee s job. Tables, stove tops, oven fronts, dirtied walls and cooler doors may be washed with hot soapy water, wiped with clean towels, sanitized, and wiped again with clean towels. Keep work areas and storage facilities clean, neat and orderly. Restaurant cleaning checklist learn more food safety is one of the most important tasks given to a restaurant manager and staff. Employee handbook cleaning business, employee handbook. Sample commercial cleaning employee manual method clean biz.
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